UPTIME99.98%
AVG RESPONSE4m 12s
OPEN INCIDENTS0
MONITORINGActive, 24/7
IT professional services

Infrastructure that holds when everything else moves fast.

Jimivi.io is the IT partner working behind the scenes — managing infrastructure, closing security gaps, and picking up the phone when something breaks. No ticket queues that disappear into the void.

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Trusted by teams who can't afford downtime
Northfield CapitalLarkspur HealthModal FreightOsprey LegalBellwoods Retail

Six disciplines, one accountable team

Most IT problems don't respect department lines — so we don't split your account across six vendors either. One team owns infrastructure, security, and support together.

OPS

Managed IT & Helpdesk

Day-to-day support for your team, from password resets to device provisioning, with a human answering — not a bot triaging tickets into a queue.

CLOUD

Cloud & Infrastructure

Migration, architecture, and ongoing management across AWS, Azure, and GCP, sized to what you actually use, not what's easiest to bill.

SEC

Cybersecurity & Compliance

Endpoint protection, access controls, and audit-ready documentation for SOC 2, HIPAA, and ISO 27001 — built in, not bolted on after an incident.

ADV

IT Strategy & Consulting

A technology roadmap tied to your business plan, reviewed quarterly, so infrastructure decisions stop being made in a panic.

DATA

Data, Backup & Recovery

Automated backups, tested restores, and a documented recovery plan you've actually rehearsed before you need it.

NET

Network & Systems Engineering

Design and hardening of the network your business runs on — wired, wireless, and remote — monitored around the clock.

An engagement built to reduce surprises

Every client moves through the same four stages, in order — so you always know what's happening to your systems and why.

01 / ASSESS

Audit your stack

We map every system, license, and vulnerability before touching anything — you get the findings even if you go elsewhere.

02 / DESIGN

Plan the architecture

A written plan for infrastructure, security, and support, scoped to your budget and growth timeline — no surprise line items.

03 / IMPLEMENT

Migrate & harden

Changes are staged and scheduled around your business hours, with rollback plans ready before we start.

04 / SUPPORT

Monitor & respond

24/7 monitoring, a named point of contact, and a monthly review — so small issues get fixed before they're incidents.

Numbers our clients check on the same dashboard we do

99.98%
AVERAGE UPTIME, TRAILING 12 MONTHS
4m
MEDIAN TICKET RESPONSE TIME
120+
BUSINESSES UNDER ACTIVE MANAGEMENT
0
CLIENT DATA BREACHES SINCE FOUNDING
“They found a misconfigured backup job in week one that our last provider had missed for two years. That's the difference between an IT vendor and an IT partner.”
Dana Whitfield — Operations Director, Larkspur Health

Ready to see what's actually running under the hood?